To provide the safest and most efficient school bus transportation for our students, we contract all school bus services to a local professional transportation company and provide safety training for all bus monitors. Each bus is staffed by a bus monitor, who works directly under the training and management of the school. Because the safety of our students is of the utmost importance, we have created detailed and comprehensive safety policies and procedures to which our bus monitors, drivers, students, and parents must strictly adhere to ensure the safe transportation of students to and from school. For more information on the bus service and bus registration, please contact our Bus Department.

School Bus Registration Form


St. Mary’s International School currently operates school buses in the following areas of Hanoi:

  • Keangnam Landmark 72
  • Goldmark City
  • Vinhomes Gardenia
  • Royal City
  • Dolphin Plaza
  • My Dinh Song Da
  • The Manor
  • The Emerald CT8 My Dinh
  • Park City Le Trong Tan
  • Vinhomes Green Bay
  • Thang Long No.1
  • Xuan Dieu
  • Vinhomes Metropolis
  • Indochina Plaza Hanoi
  • Duy Tan
  • Vinhomes Skylake Pham Hung
  • My Dinh Pearl 2
  • Golden Palace
  • Vinhomes Westpoint
  • Starlake Tay Ho
  • D’capital Tran Duy Hung

Bus Policies & Procedures

  • Parents MUST inform the Bus Department 24 hours in advance via mail: with any one-time requests to change student bus assignments (visits, projects, parties, etc.). Requests will be considered on the basis of seat availability and confirmation will be provided by the bus team. Request for transportation to OUTSIDE ACADEMIC / EXTRACURRICULAR courses will not be considered.

  • Students are not allowed to self-inform for any change of bus requests. All violations will be recorded and reported daily to the school’s Principals.

  • Please save the bus hotline number 091-543-9256 or/and the number of the Bus Monitor for your child’s bus in case of emergency or absence.

  • Make sure to arrive at the pick-up location 5 minutes in advance for morning drop-off and afternoon pick-up. School Transportation Liability Waiver: Responsible Party Designation must be signed in the event parents do not show up to pick up their child. Please contact Bus Department via Email to receive the form.

  • Remind your child to follow our Bus Regulations and Bus Monitors’ instructions.

  • There are some special pick-up points about which parents and students will receive additional information because parking time and space are limited (Vinhomes Metropolis, Keangnam, Goldmark City, etc.). Detailed information and guidelines will be sent to parents and students via email in advance.

  • If your child will be absent, MAKE SURE to complete the ATTENDANCE NOTIFICATION FORM by 8:00 a.m on the day of expected absence. Send a message to your Bus Monitor so they will be aware of the absence.

  • Our Bus Monitors will send a message to introduce themselves before picking up your child on the 1st day.

  • Parents, please remind students to remember their bus number which will be written on the student name tag.

  • School Bus Hotline: 091-543-9256

  • Read Bus Regulations carefully and follow the instructions.

  • Parents will be notified if buses depart late from school for any reason. Parents will receive emails from our Bus Department regarding bus changes, bus monitor information, etc. Please be sure the read these emails.

Address Change Request

If a student’s home address changes during the school year, parents are asked to verify with the BusDepartment that the new address is on our bus route before moving at least 14 days via email. Any change of address made without informing the school in advance could result in the suspension of bus services for that student. In that case, a refund will NOT be given for the current quarter/session but will be provided for the remaining quarters/session if a full year has been paid in advance. Parents will then have to make arrangements for alternative transportation for the remainder of the school year.

School Bus Request Address Change Form